Terms of service

1. ABOUT US
This website (calmiri.com) is operated by [NOMBRE COMPLETO], tax ID [DNI/NIF], trading as Calmiri, Avinguda de Montserrat 22, 25140 Arbeca, Lleida, Spain. Contact: pepmoyapalauusa@gmail.com.

2. SCOPE
These terms apply to all purchases made on calmiri.com. By placing an order, you confirm that you are at least 18 years old and that you accept these terms.

3. PRODUCTS
Our products are cosmetic beauty tools and products. They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease. Please read the safety information on each product page before use. Product images are for illustration; small differences in color or finish may occur.

4. PRICES AND PAYMENT
All prices are shown in euros (EUR) and include VAT where applicable. Shipping costs are shown at checkout. Payments are processed securely by the payment providers shown at checkout. We do not store your card details.

5. ORDERS AND CONTRACT
After you place an order, you will receive an order confirmation by email. The contract is formed when we confirm shipment. We may cancel an order if a product is out of stock or if there is an obvious pricing error; in that case we will refund you in full.

6. DELIVERY
Delivery times and conditions are described in our Shipping Policy.

7. RETURNS, RIGHT OF WITHDRAWAL AND GUARANTEE
Your rights to return products, withdraw from the purchase and claim under the legal guarantee are described in our Refund Policy.

8. DISCOUNT CODES
Discount codes cannot be exchanged for cash, cannot be combined unless stated, and may expire or be withdrawn at any time.

9. LIABILITY
We are not liable for damage caused by incorrect use of the products or by failure to follow the instructions and safety warnings. Nothing in these terms limits your statutory rights as a consumer.

10. PERSONAL DATA
We process your personal data according to our Privacy Policy.

11. CHANGES
We may update these terms from time to time. The version in force at the time of your order applies to that order.

12. APPLICABLE LAW AND DISPUTES
These terms are governed by Spanish law. If you are a consumer, you also keep the protection of the mandatory laws of your country of residence. You can also use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr